SONeT call centre

01865 223344


We are constantly looking at ways to improve our service. We value any feedback you are willing to give us in order to help us to offer the best service possible to both the patients and hospitals we serve.

Please complete our online form or contact the team directly:

SONeT Southampton hub

  • Jenny Weddell, transport nurse coordinator
  • Dr Sarah Davidson, consultant transport lead

SONeT Oxford hub

  • Susan Lloyd, transport nurse coordinator
  • Dr Eleri Adams, consultant transport lead

We will provide regular feedback during outreach sessions.

If you would like to contact a member of staff directly regarding the service you received please email the SONeT hub team and we will get back to you. 

Adverse incident review

Adverse incidents should be recorded through internal trust risk processes and the SONeT clinical transport lead should be notified. Please email the respective SONeT hub when an adverse incident form has been completed. This process is for feedback by professionals only.

Parents should use the SONeT parent information feedback form which can be found on our feedback for parents page . Parents and families may wish to contact the patient support service at their local hospital.